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Terms and Conditions

Welcome to Business Rocket, your partner in digital marketing excellence. By accessing and using our services, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services.
 

1. Services Provided Business Rocket offers digital marketing services, including access to our team of experts. Our services are designed to assist you in achieving your marketing goals. However, we do not guarantee specific deliverables, as the success of our services depends on a variety of factors, including client collaboration and market conditions. You are essentially paying for our time with the monthly subscription fee. 

2. Subscription and Access Your subscription grants you access to our team and resources depending on the subscription your subscribed to. We strive to provide quality services, but it is ultimately up to you, the client, to make the most of your subscription time.

3. No Refunds Policy Please note that Business Rocket operates on a strict no refunds policy. Once a subscription fee is paid, it is non-refundable, regardless of the level of usage or satisfaction with our services.

4. Subscription Cancellation You may cancel your subscription with Business Rocket at any time. However, we require a 30-day notice for subscription cancellation. This allows us to adequately wrap up any ongoing projects and provide any necessary assistance during the transition period.

5. Use of Services You agree to use Business Rocket's services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in this agreement.

6. Intellectual Property Rights All materials, including but not limited to software, images, text, graphics, music, videos, and other content provided by Business Rocket are the property of Business Rocket or its licensors. These materials are protected by intellectual property rights and shall not be copied, distributed, or used in any way without prior written consent from Business Rocket.

7. Limitation of Liability Business Rocket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content.

8. Amendments to Terms We reserve the right to amend these terms and conditions at any time. All amendments to these terms will be posted online. Your continued use of our services will constitute acceptance of the amended terms.

9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Business Rocket operates, without regard to its conflict of law provisions.

10. Scope of Service  This subscription entitles the subscriber to access a team of digital marketing specialists. The payment is for unlimited access to these specialists depending on your subscription.  The specialists will endeavour to meet all subscriber needs, however, the subscription does not guarantee specific deliverables.
 

11. Exclusions of Service  The subscription fees do not cover any advertising expenditure on social media platforms. All such advertising costs shall be borne by the subscriber.


12. Geographical Limitation of Services  The videographer add on services are limited to major metropolitan areas only. Services outside these areas are not available under this subscription.


13. Additional Costs  The subscription fee is exclusive of server costs and any fees associated with third-party services, including but not limited to Shopify, Wix, Videographers and WordPress. The subscriber is responsible for these additional costs.
 

14. Contact Information For any questions or concerns about these terms, please contact us 

Free Trial Terms

a. Eligibility

Business Rocket offers a free trial period to new users who register on the site. The free trial period is available once per individual, company, or entity. Current or past subscribers of Business Rocket services are not eligible for another free trial period.
 

b. Free Trial Period

The free trial period lasts for 3 days from the date of account registration. Access to certain features or services during the free trial may be limited and is at the discretion of Business Rocket.
 

c. Automatic Enrollment and Billing

Upon the conclusion of the free trial period, unless you have cancelled your trial subscription through the provided mechanism on the Business Rocket platform before the end of the free trial, you will automatically be enrolled in the selected subscription plan and billed according to the current rates and billing cycles published on our website.
 

d. Cancellation

You may cancel your trial subscription at any time during the free trial period by accessing your account settings and following the cancellation instructions. Upon cancellation, your access to the trial services will terminate immediately.
 

e. No Obligations

The free trial offer imposes no obligations on you, the user, other than those explicitly stated in these terms. You are not required to make any purchase or enter into a subscription at the end of your trial period.
 

f. Changes to the Free Trial Terms

Business Rocket reserves the right, at its sole discretion, to modify or replace these Free Trial Terms at any time. Your continued use of the free trial following the effectiveness of any changes to these terms constitutes acceptance of those changes.

By subscribing to and using the services of Business Rocket, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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